Last Updated: September 21, 2025
At Morocco Views, we strive to provide our customers with high-quality tours and excursions across the Atlas Mountains. We understand that plans may change, and this policy outlines the conditions under which refunds may be issued.
Full Refund: Cancellations made 7 days or more before the scheduled tour or excursion date are eligible for a full refund.
Partial Refund: Cancellations made 3–6 days before the scheduled date will receive a 50% refund.
No Refund: Cancellations made less than 48 hours before the scheduled date are not eligible for a refund.
If we are forced to cancel a tour due to unforeseen circumstances (e.g., extreme weather, safety concerns, or operational issues), customers will receive either:
A full refund, or
The option to reschedule the tour at no additional cost.
Customers who fail to show up on the day of the tour without prior notice will not be eligible for a refund.
Refunds will be processed to the original payment method within 7–14 business days.
Any transaction fees charged by banks or payment providers are non-refundable.
For any refund-related inquiries, please contact us at:
contact@moroccoviews.com